complaint letters via email :)

I am so pleased with myself :)

Normally in my country, people would complaint about the things that happened to them - and by right, they should forward a formal complaint about it to the authorities. But, being Malaysians, who are known for their 'generousity' & 'on the fence' attitude - the complaints would just 'wither' away (wasted) in the hot yet humid weather of my country.

But - not me - I actually wrote 2 emails today to forward my complaint. One to the Touch & Go - Rangkaian Segar Sdn Bhd about their poor service in Titiwangsa STAR LRT Station. The other one goes to Kementerian Perdagangan Dalam Negeri & Hal Ehwal Pengguna - it's like Consumers Rights Association. And I am thinking of writing to STAR LRT afterwards ... I had to enter my class earlier or I would have done so.

The reason why I did those - is not to agitate those company or those government body... My major concern is to make things better for everyone - especially when those services are paid for. Value for money - instead in my case this morning, I paid money in advance just to create problems for myself :p Which should not be the way, in any case ...

I religiously reload my Touch & Go card to go to work & to travel using the public transport for the past 2 years. I have been happy with the service until recently. And to make matters worse, today's incident is not the first time it happened at the very same location. They simply ask for it I guess :p

Anyway, I do hope my letter would help to contribute to the well beings of the public in general & to the improvement of services rendered here in my country.

May God bless us all.